SERVICE & INVOLVEMENT

  • ICT CONSULTANCY

We consult for high-end technology implementation at clients’ site or implementation of new technology according to the clients’ requirement or upgrading, enhancing the existing facilities in the clients end with the new technology integrated with the existing one. E-DESK LIMITED offers a full range of consulting services to help analyze your business requirements for effective implementation of solutions. Our consulting services cover:

  • Strategy planning
  • Assessment
  • Procurement
  • Re-engineering solutions
  • Planning, audits, best practices etc.
  • SOFTWARE DEVELOPMENT

Beside the hardware and network solutions; with design and development expertise in diverse platforms, best-of-breed tools and techniques, combined with industry best practices, E-DESK LIMITED offers scalable end-to-end application development and management solutions from requirement analysis for deployment and rollout. We are developing software, related to garments- production management, commercial jobs, buying, accounting software for trading, manufacturing house and conglomerates. We hope to come to you with desired software at a reasonable cost.       E-DESK LIMITED’s services span the following application lifecycle stages:

  • APPLICATION DEVELOPMENT

Providing end-to-end development from requirement analysis for deployment and rollout.

  • APPLICATION MAINTENANCE

Changing or enhancing software to meet changing or increasing business demands in the post-rollout phase of an application

  • APPLICATION SUPPORT

Providing first, second, third line support and on-call support. On-call support further includes Gold (24×7), Silver and Bronze support.

  • APPLICATION INTEGRATION/MIGRATION/TRANSFORMATION

Replacing, migrating and integrating legacy or bespoke systems with COTS products.

  • APPLICATION MANAGEMENT

The application management layer cuts across all software engineering activities listed above. E-DESK LIMITED takes complete ownership of the outsourced suite of applications as per the agreed scope and manages the support. This typically involves transition management, project management, proactive risk and scope change management, quality management, SLA management etc.

  • NETWORK & INFRASTRUCTURE SERVICES

Growth in the Solution Integration (SI) services market is fueled by the need for seamless business processes across an organization’s complete value chain of customers, partners, suppliers, and employees. E-DESK LIMITED ‘s services enable clients to identify, develop, and implement the best-fit solutions which are equipped to meet their changing business requirements.

E-DESK LIMITED‘s Solution Integration services offer to:

  • Leverage IT investments
  • Minimize risks
  • Maximize compatibility
  • Maximize interoperability

E-DESK LIMITED provides total project management, right from architectural design, integration, system and interface development to migration backed by world-class methodologies, well-defined solution frameworks and extensive integration experience with tier-1 service providers.

  • HARDWARE SALES & SUPPORT SERVICES

We offer servers, computers, computer accessories and services by sourcing from local market and from international market as well. Our team of experts is ready to serve you when you are worried due to lack of confidence in “commitment of service”. You are hereby requested to call us for any kind of requirement of computers, computer parts and services whatever and whenever you need.

E-DESK LIMITED‘s also offer & Supply, Delivery & Installation of:

  • Data Centre, Structure Cabling Systems
  • CISCO Switch, Firewall, Wireless & Routers.
  • KASPERSKY antivirus and UTM
  • PC, Server & Storage
  • Server & Switch Equipment maintenance

 

  •  MANAGED SERVICES

E-DESK LIMITED has the expertise and experience to manage an enabling infrastructure and applications and run outsourced operations for large telecom operators smoothly. E-DESK LIMITED’s Managed Services offerings cover the entire array of IT outsourcing services including networks, IT infrastructure, applications and business processes. This provides our customers the best of both worlds – control and flexibility over their information systems without either the pain or cost of running them.

  • UNIFIED COMMUNICATION

With the Microsoft Office Communication Server (OCS) 2007 we are there to build all your communication need including instant messaging and e-mail services.